Natural Language Processing and Interaction: AI technologies, which include all-natural language processing (NLP) and voice recognition, help equipment to know and talk to people in a far more normal and intuitive way. Artificial Intelligence (AI) has grown to be an integral part of our lives, revolutionizing industries and driving innovation. https://www.researchgate.net/publication/390591862_The_Growing_Role_of_AI_in_CustomerService_Understanding_ConsumerPerceptions